app.SimplifyBiz.com

Your Business Blueprint

Refund and Returns Policy

Returns Policy for Simplify Biz LLC

Last Updated: September 23, 2026

Simplify Biz LLC (“we,” “us,” or “our”) offers a subscription-based service at app.simplifybiz.com. This Returns Policy explains how our free trial works and when you can cancel a paid plan or request a refund. By subscribing to the Service, you agree to this Returns Policy.

1. Plans and Pricing

The Service is available on the following plans. Prices are in US dollars and are charged to the payment method you provide at checkout.

  • Free Trial: 14 days of full access at no cost. No payment method is required.
  • Monthly: $10 per month, billed every month.
  • Annual: $100 per year, billed every 12 months.
  • Coach: $10 per month, billed every month, for coaches who work with members of the Service.

Plan details, including the price and billing cycle, are shown on the checkout page before you subscribe. We may change prices or plans with prior notice; changes do not affect a billing period you have already paid for.

2. Free Trial

  • Duration: The free trial begins when you create your account and lasts 14 days.
  • No Charge, No Card: We do not ask for a payment method and you are never charged for the trial.
  • How It Ends: When the 14 days are over, your access to the Service ends. Your trial does not convert into a paid plan. To keep using the Service, choose a paid plan from the Pricing page; your data is kept for a reasonable period so you can pick up where you left off (see our Privacy Policy for retention details).
  • One Trial per Person: The free trial is intended for new customers and may be used once.

3. Refund Eligibility

We want you to be satisfied with the Service. You may be eligible for a refund in the following circumstances:

  • 7-Day Money-Back Guarantee on Your First Payment: If you are not satisfied, you may request a full refund within 7 calendar days of the first payment on a new Monthly, Annual or Coach subscription. This applies to the first payment only.
  • Billing Errors: If you are charged incorrectly (for example, a duplicate charge, or a charge after you cancelled), you may request a refund of the erroneous amount.
  • Service Issues: If the Service is unavailable or significantly defective for an extended period due to issues within our control, and we are unable to resolve the issue within a reasonable time, you may request a refund for the affected billing period.

4. Non-Refundable Circumstances

Refunds will not be provided:

  • For renewal payments (any payment after the first) on a Monthly, Annual or Coach subscription, unless due to a billing error or a significant service issue.
  • After the 7-day money-back period has passed, if you simply change your mind or no longer wish to use the Service.
  • For the unused part of a billing period when you cancel. Cancellation stops future charges; it does not refund the current period.
  • If your account is suspended or terminated for violating our Terms of Service.

5. How to Cancel or Request a Refund

  • Cancellation: You may cancel a paid subscription at any time from the Account page on the Service or by contacting us at support@simplifybiz.com. Cancellation takes effect at the end of the current billing period: you keep access until then and are not charged again. A free trial needs no cancellation; it ends on its own after 14 days.
  • Refund Request: To request a refund, contact us within the applicable timeframe at:
    • Email: support@simplifybiz.com
    • Website: app.simplifybiz.com
      Please include:
    • Your full name and email address associated with the account.
    • The date of the subscription payment or trial start.
    • A brief explanation of the reason for your refund request. We will review your request and respond within 5 business days. If approved, the refund will be processed to the original payment method within 10 business days.

6. Changes to This Returns Policy

We may update this Returns Policy from time to time. We will notify you of material changes by posting the updated policy on the Service or by emailing you at the address associated with your account. Your continued use of the Service after such changes constitutes your acceptance of the updated Returns Policy.

7. Contact Us

If you have questions about this Returns Policy, the trial period, or need assistance with cancellation or a refund request, please contact us at:

Simplify Biz LLC
Email: support@simplifybiz.com
Website: app.simplifybiz.com

By subscribing to the Service, you acknowledge that you have read and agree to this Returns Policy.