Communication Strategy

The pillars of true communication are

1. increased understanding and
2. the ability to make a decision.

If communication does not result in one or both of these, then it is not communication. It is just talking to someone.

I have found that there is a distinct formula and sequence for meeting the requirements of these pillars of communication.  When you get the order wrong, it is required to acknowledge at what stage the communication broke down in order to resume communication. 

The formula can be thought of as objectives to achieve.

Below is a guide to provide the standard objectives and tips to navigate thru the process. 

Objectives

1. I understand the other person
2. The other person feels understood
   • If they do not, I need to ask questions that allow them to feel understood. I can restate what they say or ask clarifying questions.
   • If they are not willing to partifipate, I WITHDRAW until they are willing to participate, but I DO NOT CONTINUE.
3. The other person understands me
4. I feel that the other person understand me
   • The other person is willing to work with me to understand me.
   • If they are not willing to partifipate, I WITHDRAW until they are willing to participate, but I DO NOT CONTINUE.
5. As a result of the discussion, decisions are made.

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